BP9 takes our responsibility to protect every member's privacy and personal data seriously. This Privacy Policy clearly explains how we collect, use, store, and protect your personal information in accordance with Personal Data Protection Act 2010 (PDPA 2010) Malaysia.
Six core principles that guide how BP9 manages and protects the personal data of all Malaysian members.
All personal data handling at BP9 is fully compliant with Malaysia's Personal Data Protection Act 2010. This is not merely a legal obligation — it is a core commitment we make to every member.
All data transmitted between your device and BP9's servers is protected by SSL 256-bit encryption — the same technology used by Malaysia's major banks such as Maybank and CIMB.
BP9 has never sold, rented, or traded members' personal data to any third party for marketing purposes or any other commercial gain, and never will.
As a BP9 member, you have the full right to access, correct, restrict the use of, or request the deletion of your personal data at any time through our support team.
BP9 only collects data that is strictly necessary for platform operations, legal compliance, and service improvement. We do not collect information that is irrelevant to these purposes.
In the event of any security incident involving members' personal data, BP9 is committed to notifying affected members within the timeframe required by law.
Your trust is our most valuable asset BP9. We understand that when you register an account, make a deposit, or play on our platform, you are entrusting us with your personal information. We take that responsibility seriously.
This Privacy Policy is written in plain, easy-to-understand language — not filled with confusing legal jargon. Our goal is for every member to BP9 truly understand their rights and how their data is managed — not just skim through lengthy terms without grasping the content.
All of BP9's privacy practices comply with Personal Data Protection Act 2010 (PDPA 2010) Malaysia — the primary legislation governing how companies may collect and use personal data in this country. This means you have legally guaranteed rights under Malaysian law with respect to your personal data.
| Data Categories | Description & Examples |
|---|---|
| Identification Data | Full name, date of birth, identification card number (MyKad), passport number, residential address. |
| Contact Data | Email address, mobile phone number, and mailing address. |
| Financial Data | Bank account numbers, digital wallet details (TNG eWallet, GrabPay, DuitNow), and records of deposit and withdrawal transactions in MYR. |
| Usage Data | Game records, betting history, session durations, game preferences, and account activity. |
| Technical Data | IP address, device type, operating system, web browser, cookie data, and server log information. |
| Communication Data | History of conversations with the customer support team, along with feedback and complaints submitted. |
BP9 collects your personal information through several different channels. We only collect data that is necessary for a specific purpose and do not gather excessive or irrelevant information.
Personal data collected by BP9 is used for the following purposes. We ensure that every use of data has a legitimate basis and is consistent with our members' reasonable expectations.
In accordance with Malaysia's PDPA 2010, BP9 processes your personal data on the following legal bases. Understanding these bases is essential to understanding your rights.
BP9 does not sell or trade members' personal data. However, there are limited situations where we need to share data with certain parties to keep the platform running properly or to comply with the law.
Protecting members' personal and financial data is BP9's foremost technical and operational priority. We continually invest in the latest security infrastructure to keep your data safe at all times.
BP9 retains your personal data only for as long as necessary for its stated purposes or as required under Malaysian law.
Once the retention period expires, data will be securely deleted or anonymised so it can no longer be linked to any specific individual. Anonymised data may be retained for aggregate analytics purposes.
As a data subject under Malaysia's PDPA 2010, you have specific rights regarding the personal data BP9 holds about you. We are committed to respecting and facilitating the exercise of these rights.
You have the right to request a copy of all personal data we hold about you in a readable format.
You may request the correction of any inaccurate or incomplete personal data held in our records.
Under certain circumstances, you may request the deletion of your personal data, subject to our legal obligations.
You may object to the processing of your data for direct marketing purposes at any time, without needing to provide a reason.
You may request a restriction on the processing of your data under certain circumstances, such as when there is a dispute regarding the accuracy of your data.
You may request your data in a structured, portable format for transfer to another service provider where applicable.
You may withdraw your marketing consent at any time through your account settings or by contacting us.
If you are not satisfied with how we handle your data, you may lodge a complaint with the Department of Personal Data Protection Malaysia.
BP9 uses cookies and similar technologies to enhance your user experience, analyse platform usage, and keep your login session secure. Below are the types of cookies we use.
You can manage your cookie preferences through your web browser settings. Disabling certain cookies may affect the functionality of some features on the BP9 platform. For more information on managing cookies, please refer to the help section of your web browser.
The BP9 platform is intended for individuals aged 18 years and above only. We do not knowingly collect or process personal data from minors.
The BP9 platform may contain links to third-party websites or services in certain contexts, such as sports information or gaming news.
In the course of operating the BP9 platform, some members' personal data may be stored or processed outside Malaysia by the cloud infrastructure or technical service providers we engage.
BP9 reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or product developments.
If you have any questions, concerns, or requests regarding this Privacy Policy or how BP9 handles your personal data, please contact us through the following channels.
If you are not satisfied with BP9's response to your privacy request, you have the right to lodge a formal complaint with Department of Personal Data Protection Malaysia under the Ministry of Communications and Digital.
The most common questions asked by Malaysian players about privacy and data protection on the BP9 platform.
Your privacy and data security are fully protected at BP9. Register today and enjoy Malaysia's trusted casino and Sports Betting platform — with the assurance that your personal information is always safe with us.